Q&A
This is a summary of the questions frequently asked by customers.
Please use it for reference.
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Q.ALL
Is there a place for children to play?
A.The Maishima Ryokuchi Park is located on the east side of The Day Osaka. That parks includes facilities such as large-scale playground equipment.
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Q.ALL
Is there a nursing space?
A.We have them in the main building.
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Q.ALL
Do you rent out cribs and bed guards?
A.We have cribs for babies (Manufacturer: Katoji Co., Ltd./Product name: New York Baby play pen) and bed guards (Manufacturer: Nihonikuji/Product name: NEW Bed Fence 123). There are a limited number available, so please make an inquiry when you make a reservation.
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Q.ALL
Is it possible to just use the large public bath?
A.It is not possible to just use the large public bath. This is only open to guests staying overnight and those using the MORI to RILL BBQ FIELD.
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Q.ALL
What time is the large public bath open till?
A.It is open from 16:00 to 24:00 and from 6:00 to 10:00.
*Mixed gender bathing by children is only possible for pre-school children (up to 6 years old). -
Q.ALL
Do you handle tickets for Universal Studios Japan?
A.We are very sorry, but we do not handle tickets for Universal Studios Japan.
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Q.ALL
Do you lend out wheelchairs?
A.We lend out wheelchairs, so please ask at the front desk. However, as the number is limited, we may not be able to lend one in some cases. We thank you in advance for your understanding.
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Q.ALL
About drinking water
A.The tap water in each guest room can also be used as drinking water.
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Q.ALL
Is there a convenience store or supermarket nearby?
A.The nearest convenience store is the Lawson Maishima Sports Island store, which is around a 15-minute walk away.
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Q.ALL
About the Osaka Accommodation Tax
A.According to an Osaka prefectural ordinance, an accommodation tax corresponding to accommodation fees will be collected separately from standard accommodation fees starting from January 1, 2017. We appreciate your understanding in advance.
Tax amount: Per night, per person; Between ¥7,000-¥14,999: ¥100, Between ¥15,000-¥19,999: ¥200, ¥20,000 or more: ¥300
For details, please check the official website of Osaka Prefecture.
*The accommodation fee is only the room rate without fees for meals, etc. -
Q.ALL
Can I reserve a cake for a birthday or anniversary?
A.You can also reserve items such as cakes, bouquets and wine from the link below.
If the person arranging the cake and the name of the person making the reservation are different, please enter
●(month)/●(day) check-in,
accommodation reservation name ●●●●
in the space for remarks.
http://theday.osaka/news/detail.php?id=264




Reservation
We want you to cherish every moment spent in Maishima.
A day that can only be experienced at The Day Osaka.
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Hotel
Tel.+81-6-6460-6688 Reception Hours 9:00-21:00
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BBQ
Tel.+81-6-6460-6090 Reception Hours10:00-19:00
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GRILL
Tel.+81-6-6467-5800 Reception Hours11:00-21:00